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Privacy Policy

Arc Tec. Com. CO., LTD. (“Arc Tec. Com.” or “we” hereinafter) recognizes the importance of personal information protection, and our social responsibility for their proper use and protection. We promise our best effort to the personal information protection.

Definition of “personal information”

Personal information means the information related to an individual by which the specific person can be identified. This includes, but not limited to, the person's name, date of birth, sex, phone number, e-mail address, occupation, and place of work.

Collection and use of personal information

We gather and use the personal information only for the following purposes, and within the range of such purposes. We collect and use the personal information is based on the voluntary input by our customers. Disclosure of the personal information to us shall mean the acceptance by our customers for the use of such information following our company policy described in this section.

  • To respond to the inquiry.
  • To provide information deemed to be useful and necessary for our customers, including the announcement of new product and service.
  • To deliver the service of Arc Tec. Com.

Provision of the personal information to the third party

The personal information of our customers shall not be provided or disclosed to any third party without prior consent of our customers, except for the following cases:

  • Where and when the submission of personal information is required based on the Japanese laws by a court, consumer affairs bureau, police, or other organization having equivalent authority.
  • When a part of works necessary for the fulfillment of the task has to be outsourced to offer a product or service to our customers.

Supervision of the outsourcing contractor

We may have to disclose the personal information partly to our outsourcing contractor when carrying out the works to offer a product or service to our customer. In such cases, the careful handling of the personal information by the contractor shall be ensured by our strict management.

Management of “personal information”

The person responsible for personal information protection shall be assigned to prevent any chance of leak and loss of, and/or damage to the personal information, and to assure the appropriate security. The personal information provided to us will be put under our strict control to keep them correct and updated.

E-mail security

Every mail forms of Arc Tec. Com. are transmitted safely through SSL encryption communication. Mail form domain https://ssl161.heteml.jp/art-soft/arc-tec-com.com/ is indicated on the screen. This is because we use shared SSL, and it will not cause the transition into a phishing website, or other ill-intended website.


Contact us at the following if you have any question regarding the handling of personal information.